Support & Guide
Instructions
Activate your SpigBee and solve common questions in minutes.
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Activation
Activate your SpigBee
Simple for the user. Powerful for you.
1
Bring your NFC Tag close
- Bring your NFC Tag close to the phone.
- Make sure NFC is enabled in settings.
- Find the NFC reading area (back or top).
- If it doesn’t read, check Tag reading issues.
2
Fill in the registration form
- When you tap the tag, the form will open in your browser.
- If asked to choose an app, select your browser.
- Enter the Token shown next to the manual’s QR.
- Complete the remaining requested details.
3
Confirm activation
- Press “Activate” to finish the process.
Done! Your SpigBee is active and ready to use.
Diagnostic
Trouble reading the tag?
Try these quick steps before contacting support.
-
Try the correct position:
• iPhone: tap the top area.
• Android: tap the back (near the camera). - Check NFC is enabled in settings.
- Check the tag : clean and with no visible damage.
- Remove thick cases (they can block the signal).
Quick tip
Unlock your phone and keep the tag still for 2–3 seconds.
Compatibility
SpigBee NFC Tag compatibility
iPhone
iPhone (models 7 and newer)
Newer models (XR, XS, 11, 12, 13 and newer)
- Unlock your iPhone.
- Bring the top of the phone close to the tag.
- Wait for the prompt and tap to open the link.
Note: no extra setting is required.
Older models (iPhone 7, 8 or X)
- Unlock your iPhone.
- Open Shortcuts.
- Choose NFC Tag Scan.
- Bring the top of the phone close to the tag.
- Wait for the prompt and tap to open.
Note: make sure you have iOS 13 or later.
Android
Android (5.0 or higher)
- Unlock your phone.
-
Enable NFC:
- Settings
- Connections or More settings
- Enable NFC
- Tap the back of the phone to the tag (near the camera).
- Wait for the prompt and tap to open the link.
Note:
if nothing happens, try an app like NFC Tools.